Complaints Procedure
Complaints Procedure
If you are dissatisfied or have cause for concern with any aspect of the firm and/or our services, we ask that you notify us immediately so that we may respond and rectify any issue. You can call or email us at info@morganreed.co.uk and a delegated handling complaints partner will contact you and advise you of our complaint procedure and deal with your complaint and provide a time frame for doing so. Essentially the complaint handling partner will work with you to resolve the issue at the outset.
